At U-Self Storage, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with our team.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information from you in the following ways:

A. Information You Provide Directly

  • Name, phone number, and email address

  • Billing and payment information

  • Identification documents (for verification)

  • Communication details (queries, feedback, etc.)

  • Business or company details (for corporate clients)

B. Information We Collect Automatically

  • IP address and browser type

  • Device information and operating system

  • Pages you visit on our website

  • Cookies and analytics data (to improve user experience)

2. How We Use Your Information

We use the collected information to:

  • Provide and manage your storage unit and related services
  • Process payments and send invoices
  • Communicate about bookings, promotions, or policy updates
  • Improve our website, customer service, and security
  • Comply with legal and regulatory obligations

3. Sharing Your Information

We respect your privacy and never sell your personal information.
We may share your data only with:

  • Trusted service providers (payment gateways, courier partners, etc.)
  • Legal or government authorities when required by law
  • Employees or representatives strictly on a need-to-know basis

All third parties are required to handle your data securely and in accordance with this Privacy Policy.

4. Data Retention

We retain your personal data only for as long as necessary to provide our services or as required by law. Once no longer needed, we securely delete or anonymize your information.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience.
You can manage or disable cookies through your browser settings, but some features may not function properly without them.

6. Data Security

We use industry-standard security measures to protect your data from unauthorized access, misuse, or disclosure — including encryption, firewalls, and secure access controls within our facility and website systems.

7. Links to Other Websites

Our website may contain links to external sites.
U-Self Storage is not responsible for the privacy practices or content of those third-party websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time.
All changes will be posted on this page with a revised “Last Updated” date.